Gateway Operation Mode

*This policy is for Gateway Edges only

Last updated on August 23, 2022

The Operation Mode is where Administrators can adjust the Wi-Fi hotspot settings for the Secure Gateway Edges devices within a selected group.

There are three different Modes the Secure Gateway Edge can be set to:

  1. Gateway Mode
  1. Gateway Mode - Wi-Fi Hotspot On
  1. Client Mode
This policy is applied through the Byos Management Console, and not the local Dashboard. This policy is only applicable for Gateway Edge devices - Changes made to this policy will not affect Secure Endpoint Edge Devices
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Gateway Mode

Gateway Mode is when the Secure Gateway Edge works as a 1-to-1 Ethernet Gateway where the protected endpoint is connected via ethernet into ETH2 and the connection upstream to the network is connected into ETH1 (port closer to the power supply).

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Gateway Mode - Wi-Fi Hotspot On

Wi-Fi Hotspot Options:

  • Turn the Hotspot On or Off
  • Hide the network
  • Change the Network name (SSID)
  • Change the password
  • Toggle the frequency between 2.4 and 5 GHz
Any changes to the Operation Mode policy will cause the Gateway Edge devices in the group to reboot. If you want to change the Wi-Fi hotspot of a single Gateway Edge, please move it to it’s own group.

My IoT devices will not connect to the Secure Gateway Edge Wi-Fi Hotspot

If your IoT devices aren’t connecting to the Wi-Fi hotspot, please ensure the frequency is set to 2.4GHz. Most IoT devices are only compatible with 2.4GHz Wi-Fi networks. To confirm, please check the specs of your IoT devices.

I cannot see the Gateway Edge’s Wi-Fi Hotspot

If you cannot see the Byos Secure Gateway Edge’s Wi-Fi Hotspot, please check the Operation mode policy settings for the proper group.

If the Wi-Fi hotspot is enabled, but you still cannot see it, please check to see if the hotspot has been hidden. A Hidden Wi-Fi Hotspot Network will not broadcast the SSID. Anyone who wishes to connect to the Wi-Fi hotspot will have to manually enter the SSID information rather than selecting it from a list of available networks.

Client Mode

In Client Mode, the Secure Gateway Edge will connect to the Local Wi-Fi Network as a Client. This mode is for when Wi-Fi connectivity is needed for legacy device, industrial, and desktop applications.

If the Local Wi-Fi network drops, how does the Secure Gateway Edge respond?

If the Local Network Wi-Fi signal drops the connection to the Secure Gateway Edge, the Gateway Edge will attempt to reconnect to the network 3 times before performing a reboot. After rebooting, it will try to connect to the Wi-Fi three (3) more times, and reboot again if the connection is unsuccessful. It will perform this “Try to connect 3 times and then reboot” in an infinite loop until the Wi-Fi connection is re-established.

Finding Networks in Range

If you see “Networks in Range: no data available in table” (image below), please unplug and replug the power supply. Please ensure the ethernet cables are plugged in before the power supply.

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